Where do I begin?

Feeling overwhelmed, anxious, and at a loss for words is normal. No matter how you feel right now, you are not meant to start this journey alone. At Good Sam, we are here to support you and your loved one every step of the way.
What is Hospice?
Hospice is specialty care for people living with advanced illness who wish to focus on comfort and relief from distressing symptoms rather than curative treatment. Hospice is a philosophy of care that promotes quality of life and the alleviation of suffering.
What is Palliative Care?
Palliative care is specialized medical care for people living with serious illness. This type of care is focused on providing relief from the symptoms and stress of a serious illness. Palliative care can be provided at any stage of an illness along with treatment meant to cure. The goal is to improve quality of life for both the patient and the family.
What is Home Health?
Home Health provides skilled health care services wherever you call home. Our home health team works collaboratively with you, your family and your doctor to help you recover from illness, surgery or injury, regain your independence, and become as self-sufficient as possible.
Our Mission
Our mission is to affirm life in the midst of illness and grief and, above all, to honor what matters most to each person and family served.
Our Approach
When we care for patients and families, we are their partners. We are beside them at each stage of the journey, and we understand this is a sacred chapter in life where every moment counts. Our commitment to helping our patients live life as comfortably as possible is something we take very seriously. We want them to have choices, and most importantly, we want their dignity to remain intact. That’s what matters most to us.
We are the only community based, non-profit hospice serving the Roanoke and New River Valleys. Simply put, our patients and families come first. We see everything we do for others as an opportunity to give back. All income and donations are channeled back into our specialized services so we can continue to provide an unparalleled level of care. Our resources are also used to create “extra” services like Complementary Therapies, our Memory Catchers program, and extensive bereavement support.
As a community-based entity, we live and work in the communities we serve. We devote substantial time and resources to our community through end-of-life education, advance care planning, counseling programs, and outreach groups. We do not answer to an out-of-state corporate structure, possibly with other service lines besides hospice. Instead, Good Sam is the first hospice in the Roanoke Valley to obtain Medicare and Medicaid certification and offer the full range of hospice services to people needing this special kind of care. Everything we do is for you, not profit.
For Healthcare Providers
To view our resources for Healthcare Providers please click the button below.